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AysOps Help

My calendar isn't syncing

  1. Check the to-do list. If a connection stops working, AysOps puts an item on your to-do list saying so. Follow it to reconnect.
  2. Check the connection. Go to Settings → More → Integrations → Calendar Sync. Make sure your calendar is listed and Sync my appointments to this calendar is on.
  3. Look in the right calendar. AysOps puts your appointments in its own calendar in your account (for example “AysOps: [your business]”), not your main one. Make sure that calendar is shown in Google, Outlook or iCloud.
  4. Older appointments missing? Only new ones sync by themselves. Use Push events to send your upcoming appointments.
  5. Busy times not showing? Tick the calendars under Also mark me busy from these calendars. Their busy times come in straight away and refresh every 15 minutes.
  6. Still nothing? Disconnect and connect again. Your appointments stay in AysOps.

Deleted an AysOps appointment in Google or Outlook? It isn’t deleted from AysOps automatically; it lands on your to-do list for you to decide.

“Please finish two-step sign-in first, then try connecting again” when connecting: reload the page, complete two-step sign-in, and connect again.

Only Google, Microsoft 365 and iCloud work. Other calendar apps aren’t supported.

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