Storage limit reached
What it means
Section titled “What it means”Your company has used all of its file storage (2 GB is included, plus any extra storage you’ve added). The message starts with “Storage limit reached.” and says how much is left of your quota and where to add more (Settings → Add-ons).
What to do
Section titled “What to do”- Free up space: open Photos & Files and delete files you don’t need. Large photos and kept password-manager files take the most room. Files on a customer are deleted from that customer’s Files tab.
- Add storage: the account owner can add Extra Storage under Add-ons → Extra Capacity: Storage and AI. It needs an active subscription. See File storage.
- For a report: use Download PDF instead of Save to Files.
Related articles
Section titled “Related articles”storage full, storage limit reached, can't upload, upload failed, out of space, quota, delete files, free up space, more storage